Legal notice

LEGAL NOTICE & STORE TERMS

Effective Date: August 17, 2026

Welcome to VELYORA. By accessing or using our website, purchasing our products, or otherwise interacting with our store, you agree to the terms outlined below.

1. Business Information

Store Name: VELYORA
Website: shopvelyora.com

Business Location: Alberta, Canada
Contact Email: support@shopvelyora.com

2. Use of Our Website

You agree to use this website only for lawful purposes. You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our systems.
  • Copy, reproduce, modify, or distribute our website content without permission.
  • Interfere with the security or operation of the website.
  • Submit false or misleading information when placing an order.

We reserve the right to refuse service, cancel orders, or restrict access to the website where reasonably necessary.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate.

However, product colours and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

4. Orders and Payments

By placing an order, you represent that the information provided is accurate and that you are authorized to use the selected payment method.

An order confirmation does not necessarily guarantee that an order will be fulfilled. We reserve the right to cancel or refuse an order where necessary, including situations involving:

  • Pricing or listing errors;
  • Suspected fraudulent activity;
  • Product availability issues;
  • Incorrect customer information; or
  • Other circumstances that reasonably prevent fulfillment.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

5. Pricing

All prices displayed on our website are in USD unless otherwise stated.

Applicable taxes, shipping charges, and other fees may be added at checkout.

We reserve the right to change prices at any time.

6. Shipping and Delivery

Shipping times provided on our website are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

VELYORA is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, customs processing, strikes, natural disasters, or other unforeseen events.

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns, exchanges, cancellations, and refunds are subject to our Refund & Return Policy, which forms part of these Store Terms.

Customers should review the applicable policy before making a purchase.

Nothing in our policies is intended to exclude or restrict any rights that cannot legally be excluded or restricted under applicable law.

8. Promotions and Discounts

Promotional offers, discount codes, gift cards, and other offers may be subject to additional terms.

Unless otherwise stated:

  • Promotions cannot be combined.
  • Discount codes must be entered at checkout.
  • Promotional offers may have expiration dates.
  • We reserve the right to modify or terminate promotions where permitted by law.

9. Intellectual Property

All content appearing on this website, including but not limited to:

  • Logos;
  • Brand names;
  • Product images;
  • Graphics;
  • Text;
  • Website design;
  • Videos;
  • Marketing materials; and
  • Other original content

is owned by or licensed to VELYORA and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

10. Third-Party Services and Links

Our website may use third-party services, applications, payment processors, advertising platforms, shipping providers, or other external services.

We are not responsible for the policies, practices, availability, or content of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

11. Disclaimer

To the maximum extent permitted by applicable law, VELYORA provides its website and content on an “as available” basis.

We do not guarantee that:

  • The website will always be available;
  • The website will be free from errors;
  • Information will always be complete or current; or
  • The website will be free from interruptions or technical issues.

Nothing in these terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.

12. Limitation of Liability

To the maximum extent permitted by applicable law, VELYORA shall not be liable for indirect, incidental, consequential, or special losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

This section does not limit liability where applicable law prohibits such limitation.

13. Privacy

We may collect and process personal information necessary to operate our store, process orders, provide customer service, prevent fraud, and improve our services.

Our collection and use of personal information are governed by our Privacy Policy.

14. Changes to These Terms

We may update these terms from time to time.

The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.

15. Governing Law

These terms are governed by the laws applicable in the Province of Alberta, Canada, except where applicable consumer-protection or other mandatory laws provide otherwise.

16. Contact Us

If you have questions regarding these terms or our store policies, please contact:

VELYORA
Email: support@shopvelyora.com
Website: shopvelyora.com
Location: Alberta, Canada